GSM Command Hub
Hottest live deals from the coaching monitor — read-only · refreshed just now
Needs attention
0
owner hasn't moved it
Working
7
actively coached
Suppressed
7
opt-out / lost — gate saves
Deals tracked
14
rolling 3 days
What's working — 14 coached deals tracked
| Signal | Coached | Engaged | Appt+Won | Won |
|---|---|---|---|---|
| call_back | 5 | 20% | 0 | 0 |
| financing | 5 | 40% | 2 | 2 |
| buying_question | 4 | 50% | 2 | 0 |
⚠ Needs attention
0Escalated — owner hasn't acted. Top of your list.
Nothing stalled.
● Working
7Hottest active deals B is coaching.
Kevin Mccarthy
🔥 57
3d ago
🚗 2025 Ford Bronco · Stock 5509540R
call_back
⏳ awaiting reply
Abdelhak Zerrouk
→ followed up
open · followed_up
Vehicle: 2025 Ford Bronco
Stock #: 5509540R
Rep: Abdelhak Zerrouk · Mgr: Oscar Pulido
Play: Abe - Kevin just said he's calling now and wants the full cost breakdown with discounts/rebates. Call him immediately at the number he's texting from. He's ready to move forward.
— Kevin Mccarthy · +15425874050
Conversation:
customer: Inbound Text Message: https://images.vinsolutions.com/vindataaccessinterac/short/5e139849-2a4c-4773-be8f-27d7df3f3c2b
customer: Inbound Text Message: https://images.vinsolutions.com/vindataaccessinterac/short/bb0edd53-3906-48d4-aeec-bf09c7849fde
us: https://audio.callrevu.com/ob/461525898
us: https://audio.callrevu.com/ob/461572649
us: CALLED HIM BECAUSE I WAS TOLD I HAD MISS CALL BUT I GUESS I DIDN'T
us: Email auto response:
us: https://audio.callrevu.com/ob/462806544
us: bought out of houston beat our deal by $2000
Clark Shay
🔥 57
4d ago
🚗 2012 Ford Expedition · Stock 87322511R
call_back
Matthew Cavaness
↩ replied
open · replied
Vehicle: 2012 Ford Expedition
Stock #: 87322511R
Rep: Matthew Cavaness
Play: Matt - Clark got rid of his old truck. Text him now asking what he's driving currently and if he's still interested in an Expedition when his situation improves. Keep the door open.
— Clark Shay · (512) 415-7165
Conversation:
customer: Inbound Text Message: If I make a change I will probably stay with an expedition. But right now I can't swing a payment.
us: Outbound Text Message: Clark totally understand. Let’s keep it easy for now. When you’re ready, I can help you secure a low-payment Expedition option or just re
us: Outbound Text Message: Hey Clark — the 2012 Ford Expedition XLT is still here. I can have it ready for you tomorrow at 11 AM or Thursday at 3 PM — which works b
us: Outbound Text Message: Clark, Will at Leif Johnson Ford. Been thinking about your old truck situation. With trade values up right now, your 200k-mile setup migh
customer: Inbound Text Message: I got rid of it.
us: Outbound Text Message: Hi Clark, this is Matt with Leif Johnson Ford of Manor. I wanted to let you know Ford has extended Employee Pricing on most new Ford vehi
customer: Inbound Text Message: Sure that's fine. Question. Do you have any teslas? My son's looking for one.
us: Outbound Text Message: I do have one available here is the link for the 2022 Tesla Model Y https://www.leifjohnsonfordofmanor.com/vehicle/7SAYGDEFXNF562602/Used
Marc Oxford
no phone on file
🔥 57
4d ago
🚗 2021 Ford F-150 · Stock 404731R
call_back
Ajay Malani
→ followed up
open · followed_up
Vehicle: 2021 Ford F-150
Stock #: 404731R
Rep: Ajay Malani · Mgr: Oscar Pulido
Play: A.J. - Marc just said his meeting ended early and wants someone to call him ASAP. Drop everything and call him right now while he's available and ready to talk.
— Marc Oxford · -
Conversation:
note: SMS sent - Pedro Barrera sent: Hey Mark, this is Pedro with Leif Johnson Ford Manor. Here is a quick walkaround video of the 2021 F-150 XL. Let me know if you h
note: Covideo - Viewed "" - Your video titled has been viewed by 9728701212. Details are below. Link to video: https://vidmails.com/v/?nn=1 Video Title: Vie
note: Sales Rep Changed From Ajay Malani to Pedro Barrera
note: Lead marked bad during merge
us: Outbound Text Message: Hey Marc, this is Pedro with Leif Johnson Ford Manor. Sorry for the confusion earlier the system we used uploaded your information twice,
us: Outbound Text Message: Hey Marc, it's Pedro with Leif Johnson Ford of Manor. Just wanted to follow up and see what you thought of the F-150 after reviewing the
us: Outbound Text Message: Hey Marc — checking in with you 👍 Still thinking about that F-150, or have you been pulled in a different direction? If you’re still in
us: Outbound Text Message: Hey Marc, it's Pedro with Leif Johnson Ford of Manor. I wanted to let you know the 2021 F-150 XL you were looking at has sold. The good n
Leonardo Perez
🔥 28
3d ago
financing
La Marcus Burnette
— no movement
open · no_movement
Play: LaMarcus - Leonardo wants to reschedule for next week. Call him now to lock in a specific day/time while he's responsive. He's already filled out finance app so he's qualified and ready.
— Leonardo Perez · +15125863037
Conversation:
No conversation captured yet — fills in as the monitor reads the profile.
Daisy Jaramillo
🔥 28
4d ago
🚗 2010 Jeep Wrangler · Stock C625755911
financing
Will Goodwin
→ followed up
open · followed_up
Vehicle: 2010 Jeep Wrangler
Stock #: C625755911
Rep: Will Goodwin · Mgr: Oscar Pulido
Play: Will G - Customer wants low down payment financing. If you're not fluent in Spanish, get Matt Cavaness or Eric to respond immediately in Spanish about our low-down options and book an appointment.
— Daisy Jaramillo · +17373084955
Conversation:
customer: Daisy Jaramillo has a pending credit decision for a 2010 Jeep Wrangler Unlimited. View status at https://portal.autofi.com/customer/0TbNa3Jqn8QW0fShtTb5NS716Zy4
note: Automatically marked duplicate by the system.
note: Manager Changed From System to Jeff Ledesma
note: Sales Rep Changed From Will Goodwin to Henry Smith
us: Outbound Text Message: Hola Daisy, soy Mateo de Leif Johnson Ford de Manor me dijo Chloe que tenias preguntas sobre cuanto down necesitas, tienes otras pregunta
Sylvia Mondragon
🔥 20
3d ago
🚗 2026 Ford Escape
buying_question
Shane Inman
★ booked
open · appointment
Vehicle: 2026 Ford Escape
Rep: Shane Inman · Mgr: Matthew Cavaness
Play: Shane - Sylvia's asking for an update on her application status. Call her right now to give her the current status and if approved, book her in today to pick her vehicle and finalize paperwork.
— Sylvia Mondragon · +15122289073
Conversation:
us: Outbound Text Message: I can bring the Escape** I mean haha my apologies
customer: Inbound Text Message: Hi good morning monthly payment is a little too high for me and I was more looking for like the bronco
us: Outbound Text Message: GREAT NEWS, we just got you APPROVED on a new Bronco Sport! https://images.vinsolutions.com/connect-mobile-ios/short/0fdb53be-d127-427c-a
customer: Inbound Text Message: I won't have all the down payment until Thursday. Can we wait until then?
customer: Inbound Text Message: Can I get a picture as well?
us: Outbound Text Message: Absolutely no problem! I'm sending you photos and a walkaround video here shortly
us: Outbound Text Message: https://images.vinsolutions.com/connect-mobile-ios/short/f8b06c4c-20dd-4a1a-8234-cacd80d542b2 https://images.vinsolutions.com/connect-mob
us: Outbound Text Message: https://vidmails.com/v/Ikyf1rml7y?sms=1
Aidan Kemp
🔥 20
5d ago
🚗 2021 Ford F-150 · Stock 404731R
buying_question
Henry Smith
→ followed up
open · followed_up
Vehicle: 2021 Ford F-150
Stock #: 404731R
Rep: Henry Smith · Mgr: Matthew Cavaness
Play: Henry - Aidan scheduled a test drive for Monday 6/1 at 6PM but it got deleted. Call him now to confirm if he still wants that F-150 appointment or reschedule.
— Aidan Kemp · +15123759573
Conversation:
us: https://audio.callrevu.com/ob/459302843
note: Manager Changed From System to Eric Ramirez
us: Checking to see if he found a truck
us: Outbound Text Message: Good evening Aiden, checking to see if you found a vehicle that will work for you?
us: Outbound Text Message: Good afternoon Aiden, checking to see if you're open to other vehicles?
us: Checking to see if he is open to other trucks
us: https://audio.callrevu.com/ob/461137893
us: Outbound Text Message: Good afternoon Aiden, we were calling to see if you're still in the market for a vehicle?
· Suppressed
7Blocked by the opt-out / lost gate.
Conversation:
No conversation captured yet — fills in as the monitor reads the profile.
Alex Parson
🔥 46
9h ago
—
→ you
30 touches
opt-out marker "unsubscribe" in live comm history
Conversation:
No conversation captured yet — fills in as the monitor reads the profile.
Guillermo Ruiz
🔥 46
9h ago
—
→ you
81 touches
opt-out marker "opted out" in live comm history
Conversation:
No conversation captured yet — fills in as the monitor reads the profile.
Kevin Thomas
🔥 46
9h ago
—
→ you
81 touches
opt-out marker "unsubscribe" in live comm history
Conversation:
No conversation captured yet — fills in as the monitor reads the profile.
Kevin Mccarthy
🔥 43
11h ago
🚗 2025 Ford Bronco · Stock 5509540R
—
⏳ awaiting reply
→ you
→ followed up
3 touches
profile not resolvable in VS (fail-closed)
Vehicle: 2025 Ford Bronco
Stock #: 5509540R
Conversation:
customer: Inbound Text Message: https://images.vinsolutions.com/vindataaccessinterac/short/5e139849-2a4c-4773-be8f-27d7df3f3c2b
customer: Inbound Text Message: https://images.vinsolutions.com/vindataaccessinterac/short/bb0edd53-3906-48d4-aeec-bf09c7849fde
us: https://audio.callrevu.com/ob/461525898
us: https://audio.callrevu.com/ob/461572649
us: CALLED HIM BECAUSE I WAS TOLD I HAD MISS CALL BUT I GUESS I DIDN'T
us: Email auto response:
us: https://audio.callrevu.com/ob/462806544
us: bought out of houston beat our deal by $2000
Christian Marte
🔥 43
13h ago
—
→ you
65 touches
opt-out marker "unsubscribe" in live comm history
Conversation:
No conversation captured yet — fills in as the monitor reads the profile.
Conversation:
No conversation captured yet — fills in as the monitor reads the profile.
📋 Board watch
25 hot/fresh on the full board, not yet in the actionable setEvin Not Provided · Will Robbins
Lead process completed
57d
🔥12
Blake Wolter · Will Robbins
Active Lead
124d
🔥12
Herlinda Salazar Hernandez · Will Robbins
Active Lead
101d
🔥12
Ana Rodriguez · Will Robbins
Waiting for prospect response
50d
🔥12
chanil park · Will Robbins
Active Lead
6d
🔥12
Henry Bergara · Will Robbins
Import Lead
6316d
🔥12
Luis Palacios · Will Robbins
Import Lead
6283d
🔥12
Angela Campbell · Will Robbins
Import Lead
6169d
🔥12
Tim Shugart · Will Robbins
Import Lead
6158d
🔥12
Alfredo Rodriguez · Will Robbins
Import Lead
6154d
🔥12
Jack Vaughan · Will Robbins
Import Lead
5846d
🔥12
Janet Hees · Will Robbins
Import Lead
5765d
🔥12
Travis Taylor · Will Robbins
Lead process completed
5426d
🔥12
Maritza Longoria · Will Robbins
Lead process completed
5401d
🔥12
Bradley Tankersley · Will Robbins
Purchased different brand different dealer
5166d
🔥12
Daniel Cervantez · Will Robbins
Lead process completed
5163d
🔥12
Juan Velez · Will Robbins
Purchased different brand different dealer
5079d
🔥12
Scott Amburgey · Will Robbins
Out of market
5072d
🔥12
Michael Cook · Will Robbins
Purchased same brand different dealer
4821d
🔥12
Margaret Ledesma · Will Robbins
Pending Finance
4518d
🔥12
Aj Clark · Will Robbins
Lead process completed
4404d
🔥12
Robert Cain · Will Robbins
Purchased different brand different dealer
4394d
🔥12
Andres Hernandez · Will Robbins
Lead process completed
4303d
🔥12
Rita Cantu · Will Robbins
Lead process completed
4214d
🔥12
Ousmane Diallo · Will Robbins
No agreement reached
3996d
🔥12